Employment

Our Pet Concierge position is the face of our business.  Responsible for the front desk operations, the Pet Concierge is responsible for greeting customers and their dogs, scheduling and managing appointments, checking pets in and out for services via our software system,  processing payments and recording tips, answering phones, email, text, and Facebook messages, learning about items sold in boutique in order to answer questions for clients and complete boutique sales.

In addition, the Pet Concierge is responsible for communicating with Pack Leaders and Alpha Leaders any new/different instructions for pet care, assigning cubbies to track personal belongings (collar, leash, etc.) and ensuring that all food and medication provided by pet parent is labeled and secured as appropriate.

We are a growing business and this position requires someone with an upbeat attitude who can greet our clients professionally and positively.  The ideal candidate will be dependable and detail-oriented with the ability to work well with others and maintain composure under pressure.  This is typically a high-traffic front-desk and will require the candidate to multi-task; candidate will need the ability to move quickly and efficiently to assist in escorting dogs to/from the daycare, boarding, and/or grooming service areas.

As a Pack Leader, you will be responsible for providing hands-on supervision to dogs in our care at all times.  The right candidate will engage with canine guests both individually and as a pack, providing loving play and stimulation.  You must be comfortable being surrounding by up to 30 dogs at one time of all sizes and temperaments, and demonstrate confidence in your ability to redirect or quickly cease any negative interactions between dogs.   The Pack Leader is also responsible for maintaining a clean and safe play space for dogs, indoors and out.

This position requires extended time outdoors in all types of weather, monitoring and supervising multiple large and small dogs. 

Applicants must be able to work in a fast-paced team environment, a willingness to learn and grow, and must love dogs!  The ideal candidate will be an enthusiastic self-starter with a positive attitude and solid work ethic.

Duties include:

• Monitoring dogs in the family rooms and play yards at all times
• Maintaining a clean and sterile environment; this requires cleaning up pet messes, cleaning pet waste, and ensuring that all play areas are free from hazards
• Clean and refill water bowls continuously throughout shift
• Feeding dogs and cleaning/sterilizing bowls and utensils after use
• Providing play and stimulation to dogs in a safe environment; includes continuous walking and interaction with all dogs and team members
• Ability to lift heavy items (large bags of dog food, large dogs in case of emergency)
• Remain active and attentive at all times
• Provide excellent customer service when interacting with pet parents
• This position requires continuous walking, standing, lifting, bending, and kneeling throughout every workday

Desired Qualities:

• Energetic, outgoing, upbeat and positive personality
• Ability to work at a fast pace, in a team environment, with superb customer service skills
• Must LOVE dogs – the noise, the hair, the messes, the love, the tail wags, the kisses
• Experience with dogs in a daycare/boarding environment a plus

As an Alpha Coordinator, you will be responsible for overseeing Pack Leaders as they provide hands-on supervision to dogs in our care. In addition, you will be responsible for coordinating meal times for animals in our care while ensuring that each dog remains on the owner’s desired feeding schedule.  Further, for those dogs requiring administration of medication, you will coordinate and work with managers to ensure all medication in the prescribed dosages is administered as scheduled.

The right candidate will engage with canine guests both individually and as a pack, providing loving play and stimulation.  You must be comfortable being surrounding by up to 30 dogs at one time of all sizes and temperaments, and demonstrate confidence in your ability to redirect or quickly cease any negative interactions between dogs.   The Alpha Coordinator is also responsible for maintaining a clean and safe play space for dogs, indoors and out.

This position requires extended time outdoors in all types of weather, monitoring and supervising multiple large and small dogs.

Applicants must be able to work in a fast-paced team environment, a willingness to learn and grow, and must love dogs!  The ideal candidate will be an enthusiastic self-starter with a positive attitude and solid work ethic.

Duties include:

• Coordination and organization of all meals and treats, following owner instruction and schedules
• Coordination with management to ensure administration of all medication, following prescribed dosages and timing
• Coordination of human break times; providing shift coverage as needed
• Coordination of safe pack movement throughout the facility, including ingress/egress to/from play yards and family rooms
• Monitoring Pack Leaders and their assigned dogs in the family rooms and play yards at all times
• Maintaining a clean and sterile environment; this requires cleaning up pet messes, cleaning pet waste, and ensuring that all play areas are free from hazards
• Clean and refill water bowls continuously throughout shift
• Feeding dogs and cleaning/sterilizing bowls and utensils after use
• Providing play and stimulation to dogs in a safe environment; includes continuous walking and interaction with all dogs and team members
• Ability to lift heavy items (large bags of dog food, large dogs in case of emergency)
• Remain active and attentive at all times
• Provide excellent customer service when interacting with pet parents
• This position requires continuous walking, standing, lifting, bending, and kneeling throughout every workday

Desired Qualities:

• Excellent time management and organizational skills
• Desire to learn and grow while providing leadership and mentorship to staff as needed
• Energetic, outgoing, upbeat and positive personality
• Ability to work at a fast pace, in a team environment, with superb customer service skills
• Ability to communicate clearly and interact with pet parents in a professional manner
• Must LOVE dogs – the noise, the hair, the messes, the love, the tail wags, the kisses
• Experience with dogs in a daycare/boarding environment a plus

As a bather/dryer, you are responsible for working in the Grooming Department and under the leadership of the grooming staff.  Primary responsibilities will be to bathe, brush, and dry all incoming dogs to ready them for additional grooming or services.  You will be working with state-of-the-art equipment and using only ethically sourced, pet-friendly products.

Under direction of the Master Groomer, you will learn about different dog breeds and styling.  You will work with each dog, and within each dog’s limitations, to acclimate them to the salon and ensure they are comfortable for the duration of their appointment.  You may also be asked to trim nails or provide additional support to the grooming staff (i.e. holding a paw, raising a tail) throughout the day.

As a free-roam grooming facility, the candidate must be comfortable with grooming dogs of all sizes and temperaments roaming freely out and about in the grooming area.  This helps to reduce the stress by not forcing the dogs into kennels for the duration of their appointments, butt requires everyone to remain vigilant and attentive to any signs of aggression or discomfort  – and be willing and able to intervene.

Applicants must be able to work in a fast-paced team environment, a willingness to learn and grow, and must love dogs!  The ideal candidate will be an enthusiastic self-starter with a positive attitude and solid work ethic.  The ability to meet and greet the pubic as they arrive for their grooming appointments and again for pickup is crucial for anyone in this role

Duties include:

• Bathing and drying all dogs under direction of the grooming staff and per pet parent requests and requirements
• Assist grooming staff with nail trims, brushing, and other tasks as directed
• Support grooming staff to ensure appointments run on-time
• Maintaining a clean and sterile environment; this requires cleaning up pet messes, cleaning pet waste, and ensuring that grooming areas are safe and free from hazards
• Clean and refill water bowls continuously throughout shift
• Ability to lift heavy items (large bags of dog food, large dogs in case of emergency)
• Remain active and attentive at all times
• Provide excellent customer service when interacting with pet parents
• Assist with booking and maintaining grooming appointments in software system
• This position requires continuous walking, standing, lifting, bending, and kneeling throughout every workday

Desired Qualities:

• Excellent time management
• Energetic, outgoing, upbeat and positive personality
• Ability to work at a fast pace, in a team environment, with superb customer service skills
• Ability to communicate clearly and interact with pet parents in a professional manner
• Must LOVE dogs – the noise, the hair, the messes, the love, the tail wags, the kisses
• Experience with dogs in a grooming environment a plus

As an In-Home Pet Sitter, you will visit client homes and provide care for their animals while their parents are away.  Care for all animals (fur, feathers, scales, or fins) is provided per owner direction and duration and frequency of appointments vary. We pride ourselves on providing the highest standard of pet care to our clients and our community.

This is an employed pay + commission position and is ideal for someone who desires flexible work hours.

The ideal candidate will be an enthusiastic self-starter with a positive attitude and solid work ethic.  Appointments may consist of a quick 30-miniute visit where you walk a dog and refresh the food/water – but could also consist of an extended stay (4 hours or overnight) where you medicate a feisty cat, gather the mail, and take out the garbage.

You can learn more about the types of services we offer to our In-Home Services clients here.  The list below provides examples of actual requests – and what a day in the life of a pet sitter can look like:

• Feeding and giving fresh water
  • Keep pets on their feeding schedule
  • Feed canned and dry food per instructions
  • Check on auto-feeders to ensure functioning
  • Refill water fountains and change/clean filters
  • Feeding hay, grains, or other food for livestock
  • Refilling troughs and chicken water containers
• Medications and supplements
  • Administer medication as directed and prescribed (injections, tablets/pills, drops, etc.)
  • Keep pets on their medication schedule
  • Apply ointments as directed
  • Add supplements to food/water as per instructions
• Cleaning
  • Wash/dry pet bowls
  • Clean and refill water bowls with fresh water
  • Scoop litter boxes daily
  • Sweep stray litter around litter boxes
  • Clean pet accidents (vomit, hairballs, diarrhea, etc.)
  • Pick up and dispose of pet waste during walks
  • Muck stalls
• Walking/Exercise
  • Walk and maintain control of both small and large dogs in all types of weather
  • Walk and maintain control of multiple dogs simultaneously
  • Assess weather to determine when it is safe to walk/exercise pets ( not too hot or too cold)
  • Play with cats using laser toys or strings
  • Play fetch
  • Give treats as instructed and provided
  • Provide lots and lots of belly rubs
  • Give lots of hugs, pats, and affection – and accept it in return
• Household
  • Bring in newspaper or mail daily
  • Check for packages to bring inside
  • Alternate interior or exterior lights as per instructions
  • Open and close curtains and blinds as directed
  • Water inside and outdoor plants
  • Check and maintain the security of each home, including keeping alarm codes confidential
  • Put trash out to curb / return can to garage
• Provide daily reports and photos to clients for each visit
  • Our software system enables you to take photos on your smart phone and send photos with GPS tracking to pet parents for peace of mind

Desired qualities:

• Must love dogs (and cats, bunnies, guinea pigs, fish…)
• Passionate about animals and their quality of care
• Able to work independently with minimal supervision
• Reliable and able to follow multi-step direction
• Friendly, energetic, mature and responsible
• Excellent communication skills
• Certification in pet First Aid / CPR a plus
• Ability to manage electronic appointments using an online portal or  app
• Ability to take and send photos of animals during each appointment with cell phone or mobile device
• Must LOVE animals – the noise, the hair, the messes, the love, the tail wags, the kisses

Requirements:

• Able to pass a criminal background check
• Must have reliable transportation with car insurance and a valid driver license
• Must live within 20 miles of our service area (80125)
• Must have a smart phone with a data plan
• Ability to walk, text, and take pictures
• Must be physically fit and have the ability to walk multiple dogs of any size and temperament
• Ability and willingness to work outside in all types of Colorado weather
• Willing to work nights, weekends, and/or holidays
• Willing to take pet First Aid / CPR certification course upon request